Rules of responsible gaming; the following rules should be strictly observed when playing:

- Take regular breaks from your games;

- Determine your daily and monthly betting limit in advance;

- Remember, gambling is a form of entertainment, not a legitimate means of obtaining money;

- Decide beforehand how high your losses can be;

- Do not play under the influence of alcohol or medication, in a depressive mood or when you are not fully rested and able to concentrate.

8.5 If you think you have a problem with gambling, and/or you are a person whose social status and/or income level may make you more susceptible to gambling and gambling addiction, you have the right to be entered in the "Register of Vulnerable Persons, in order to prohibit or prevent you from participating in gambling activities. Please contact Customer Services if you wish to opt in.

9. Sportsbook

9.1 Techwise Sportsbook is wholly owned and operated by Techwise who is licensed and regulated in Isle of Man.

9.2 Betting Rules; click here to read all the betting rules and the regulations surrounding Sportsbook Games. Betting rules are an integral part of the Contract between Techwise and an Account Holder. By accepting Techwise Terms and Conditions, Account Holder confirms that he has read and understood the Betting rules and that he will abide by them.

9.3 A bet can only be placed by a registered customer.

9.4 A bet can only be placed over the Internet.

9.5 A bet can only be placed by a customer if he has sufficient funds in his account with Techwise.

9.6 The bet, once concluded, will be governed by the version of Terms and Conditions valid at the time of the bet being accepted.

9.7 A bet is deemed to have been placed as soon as confirmation of the acceptance of the betting offer is received from Techwise. Where several bets are placed by the customer, these will be processed in the order they are received.

9.8 The customer affirms that at the time he placed a bet or bets he had no knowledge as to the outcome of the respective events. Bets on events in which the customer is directly involved or has access to insider information are not allowed. Where there is a suspicion of a violation of this rule, Techwise retains the right to void the bet and refuse to pay out winnings. It also retains the right to take any further action to protect its legitimate interests and to comply with other laws and regulations.

9.9 Techwise retains the right to decline to accept bets without providing any reason.

9.10 The minimum stake per bet is EUR 0.01 or its equivalent of other currencies.

9.11 The list of all the bets, their status and details is available to the customer on the website.

9.12 Techwise retains the right to declare all bets on an event or events invalid if they emanate from a group of customers who appear to have had knowledge of the outcome of such event/s and acted together to take advantage of such knowledge e.g. syndicated betting.

9.13 When a bet is declared invalid or void, it will be calculated at odds of 1.00. The customer will be paid back the amount placed on the bet. In the case of combination bets, the invalid result will not be included in the calculation of the (total) odds.

9.14 Apart from live betting, any bet concluded after the start of the event becomes invalid the bet will be calculated at odds equal to 1.00.

9.15 Should Techwise decide to close a customer's account, bets which have already been placed and accepted will not be voided and the customer will be paid any winnings, unless any fraudulent behaviour is suspected. Techwise also reserves the right to report to the appropriate authorities, if any of our customers is involved in any form of suspected fraudulent behaviour.

9.16 A bet which has been placed and accepted cannot be amended, withdrawn or cancelled, unless any fraudulent behaviour is suspected. Techwise also reserves the right to report to the appropriate authorities, if any customer is involved in any form of suspected fraudulent behaviour.

9.17 A mistake regarding the details of a bet or bets will not influence the validity of the bet. If the event on which the bet has been placed is incorrect, then this will automatically void the bet.

9.18 When the customer places a bet/s, it is acknowledged that all of the terms and conditions and game rules regarding the bets offered by Techwise as stated on the website, have been read, understood and accepted in full.

9.19 Techwise manages the customers' accounts and calculates available funds, pending funds, betting funds as well as the amount of the winnings. Unless proved otherwise, these amounts are considered as final and are not subject to any dispute.

9.20 Customers are fully responsible for the betting orders placed. Techwise will never question customers about the relevance of bets they wish to place and will not be held responsible for possible mistakes that could have been made during the placing of such bets, including mistakes regarding placed amounts.

9.21 Winnings on bets with fixed odds are calculated by the multiplication of the amount placed by the predetermined odds.

9.22 Winnings will be paid into the customers' account after the final result is confirmed. Any later amendment to the result, e.g. disciplinary procedures (doping) or intervention by ruling bodies have no influence on the result. However, Techwise reserves the right to set aside any winnings should there be investigations into an event as a result of a suspicion of criminal activities that may have affected the result of the event. If the irregularity is confirmed, then Techwise retains the right to void any related bets.

9.23 Void bets. A bet is settled as void if an event is canceled or abandoned and no final result is declared within the same day that the match was scheduled to take place.

9.24 The maximum net winnings per bet for each sport and type of betting follow below and do not depend on the bet. When a multiple bet is placed on events with different maximum profit margins, then lower limit applies.

9.25 Should Techwise become aware that a customer has placed a number of bets from different accounts, then the above limits will be applied across all accounts. Techwise retains the right to lock the respective accounts and to cancel all bets placed from these. The stakes on these bets will be refunded to the customer but not the winnings.

9.26 Customers may apply for higher bet limits and written agreements can be reached to increase these limits.

9.27 If bets, which exceed the stated limits, are erroneously accepted, the excess amount will be disregarded and the bet amount placed will be revised accordingly and the difference paid back to the customer.

9.28 Techwise retains the right to reduce the limits on any event at any time.

9.29 Customers may also set their own limits on the amounts they permit themselves to bet on a weekly basis.

9.30 Customers may also lock their accounts should they no longer wish to bet. Following such action, customers would then have to contact Techwise in writing to unlock their account.

9.31 Techwise reserves the right to impose betting limits and/or raise in play delay at customers' accounts. Customers are not permitted to bet an amount exceeding their personal account.

9.32 In case of suspicious betting activity, Techwise reserves the right of further research, in collaboration with the relevant authorities. All bets will remain pending until the research is completed.

10 Casino.

10.1 Techwise is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. Refunds may be given solely at the discretion of the management.

10.2 Techwise shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.

10.3 In the event of a Casino system malfunction, all wagers are void.

10.4 In the event of a game having started but miscarried because of a failure of the system, Techwise shall refund the amount wagered in the game to You by crediting it to the member account or, if the account no longer exists, by paying it to You in an approved manner; if You have an accrued credit at the time the game miscarried, credit to your Member account the monetary value of the credit or, if the account no longer exists, pay it to You in an approved manner. Miscarried and aborted games shall be resolved within 30 calendar days.

10.5 In the event that a customer, whose participation in a game after a wager is placed, is interrupted by a failure of the telecommunications system or a failure of the customer's computer system, that prevents the customer from continuing the game, the game shall conclude on its own and on the restoration of the system the customer may view the outcome of the game in the account pages and if the customer wins, the amount won will be credited immediately to customer's account.

11. Privacy Policy

11.1 You can read our Privacy Policy here , which explains our practices and policies regarding the collection, use and exchange of information and cookies collected from you or on your behalf. Our Privacy Policy is an integral part of the contract between Techwise and the Account Holder. By accepting the Techwise Terms and Conditions, the Account Holder confirms that he has become aware of the Privacy Policy, understands and agrees with the procedures and practices described therein.

12. Other

12.1 Complaints

12.1.1 If You have a dispute, You can email Customer Support on complaints@Techwise.com. Dispute is considered to be a disagreement You may have relating to Your gaming play, deposits, withdrawals and other similar matters.

12.1.2 Techwise will use best efforts to resolve a dispute promptly. In any case, Techwise will try to provide you the results as soon as possible from the date of your enquiry and will also inform You whether any extension of this time period may be necessary.

12.1.3 You may also complain before the competent courts of the competent jurisdiction and/or before the Supervision authority in your country. Complaint is considered to be a report which includes any aspect of Your gaming experience that may be conducted in a manner which is not safe, fair or transparent.

12.2 Limitation of liability

12.2.1 You enter the Website and participate in the Games at Your own risk. The Websites and the Games are provided without any warranty whatsoever, whether expressed or implied. Without prejudice to the generality of the preceding provision, Techwise, its directors, employees, partners, service providers:

A) Do not warrant that the software or the Website is/are fit for their purpose;

B) Do not warrant that the software and Website are free from errors;

C) Do not warrant that the Websites and/or Games will be accessible without interruptions;

D) Shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to Your use of the Websites or Your participation in the Games.

12.2.2 Where Techwise presents suggestions for the betting activity, these are based on statistical data received from a third party, without (for Techwise) being in the position to guarantee their accuracy. These suggestions are indicative, while in any case they should not be regarded under any circumstances as Techwise's advice/recommendations and/or as guarantee for any profit.

12.2.3 You hereby agree to fully indemnify and hold harmless Techwise, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to Your use of the Website or participation in the Games.

12.2.4 Any information given out by Customer Service agents is a guide only, and is subject to the Techwise Rules mentioned above. Although we will make every endeavour to make sure the information supplied to the customer is correct, ultimately it is the customer’s responsibility to ensure they understand what they are betting on and the terms and conditions.

12.2.5 Techwise reserves the right to temporarily suspend your Account until Know Your Customer verification procedure is completed for your Account. For this verification procedure to be completed you will have to provide all necessary documentation to Techwise, as provided in the applicable legislation.

12.3 Anti-Money Laundering and Counter-Terrorist Financing Reporting

12.3.1 Techwise complies with Anti-Money Laundering and Counter-Terrorist Financing legislation provisions and shall report any suspicious transaction to the relevant competent authorities.

12.3.2 If You become aware of any suspicious activity relating to any of the Games of the Website, You must report this to Techwise immediately.

12.3.3 Techwise may suspend, block or close Your Account if requested to do so, in accordance with the relevant Anti-Money Laundering and Counter-Terrorist Financing legislation provisions.

Under the Anti-Money Laundering and Counter-Terrorist Financing legislation provisions, you hereby warrant that:

a. the name and address You provide when opening Your Account are correct and true; and you are obliged to update Techwise for any change in your personal information or status;

b. You are the rightful owner of the money which You deposit anytime in Your Account.

12.4 Breaches, penalties and termination

12.4.1 If You breach any provision of these T&C or Techwise has a reasonable ground to suspect that You have breached them, Techwise reserves the right not to open, suspend, close Your Account, withhold payment of Your winnings and apply such funds on account of any damages due by You.

12.4.2 If Techwise suspects that You are engaged in illegal or fraudulent activities when using the Website; or in breach of this Agreement; or that You are having problems with creditors or otherwise detrimental to our business, we may suspend or close Your account or cancel any stakes at our absolute discretion.

12.4.3 Techwise reserves the right or to close a customer account, to refuse or void bets, to refuse to grant a bonus or promotion or to exclude a customer from Techwise bonuses, rewards or promotions where the customer in question has been abusive or threatening in their communications with the Techwise customer service team.

12.4.4 Techwise reserves the right, at any time (including after a bet has been determined), to (i) refuse any bet or part of a bet; or (ii) void any bet or part of a bet where Techwise concludes, at its sole discretion, that there is collusion between customer accounts and/or customers. In this event outstanding bets not subject to refusal or being voided will be honored. In addition, Techwise also reserves the right to bring legal action against customers and/or customers where a regulatory authority finds that collusion has taken place.

12.4.5 Techwise reserves the right to void any or all bets made by any group of people acting in liaison in an attempt to defraud Techwise. This can include persons, relatives, organisations, bookmakers and their employees.

12.4.6 You acknowledge that Techwise shall be the final decision-maker of whether You have violated Techwise’s rules, terms or conditions in a manner that results in Techwise’s suspension or permanent barring from participation in our site.

12.4.7 In the event of a warning being received by Techwise, Techwise withholds the right to:

(i) suspend the offering of any event or series of events in any of its markets; and

(ii) delay and/or withhold payment on any event or series of events in any of its markets, until the integrity of such an event or series of events has been confirmed by the relevant sports federation.

Further, in the case of active event manipulation being confirmed as having taken place on any event or series of events, acting in conjunction with the appropriate sports governing bodies, and/or in the event of questioning the integrity (suspension) of anyone participant or group by the relevant sports governing body Techwise withholds the right to suspend any bets placed on such events, either by any individual identified as having possessed insider betting knowledge or information or by any other individual who in the reasonable opinion of Techwise is connected to, acting in conjunction with or in any way involved with such individual.

Conclusively, it remains to our customers’ absolute discretion to:

i) wait for the relevant investigation to be concluded by the competent authority, as mentioned above or

ii) have their bet reimbursed, if the investigation is not concluded within 6 months from the actual date of the event.

12.5 Languages

Techwise Sportsbook and Techwise Casino will be offered in the following languages: English.

12.6 Intellectual property

12.6.1 Techwise is the owner or the rightful licensee of the rights to the technology, software and business systems used within this Website.

12.6.2 Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of Techwise.

12.6.3 You agree not to use any automatic or manual device to monitor or Techwise web pages or any content therein. Any unauthorised use or reproduction may be prosecuted.

12.7. Severability

If any provision of these T&C is held to be illegal or unenforceable, such provision shall be severed from these T&Cs and all other provisions shall remain in force unaffected by such severance.

12.8 Assignment

Techwise reserves the right to assign or otherwise lawfully transfer this Agreement. You shall not assign or otherwise transfer this Agreement.

12.9 Entire Agreement and Admissibility

12.9.1 This Agreement constitutes the entire agreement between You and Techwise with respect to this Website and save in the case of fraud it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between You and Techwise with respect to this Website.

12.9.2 A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

12.10 Miscarried or Aborted Games In the event a Game has started but miscarried because of a failure of the system, Techwise shall refund the amount wagered in the game to the customer by crediting it to the customer’s account or, if the account no longer exists, by paying it to the customer in an approved manner and if the customer has an accrued credit at the time the game miscarried, credit to the customer’s Account the monetary value of the credit or, if the Account no longer exists, pay it to the customer in an approved manner. In the event a customer whose participation in a Game after a bet has been placed, is interrupted by a failure of the telecommunications system or a failure of the customer's computer system that prevents the customer from continuing the game, the game shall conclude on its own and on the restoration of the system the customer may view the outcome of the Game in the Account pages and if the customer wins, the amount won will be debited immediately to the customer's Account.

12.11 Verification and Security Checks By agreeing to these T&C's, You authorise us to undertake any verification checks (the "Checks") that might be required by ourselves or by third parties (including, but not limited to, regulatory bodies) to confirm these facts . You agree that, upon our request, You may be required to provide additional details in respect of any of such information You have provided to us, including in relation to any deposits You have made into Your Account.

Whilst we are undertaking any checks from time to time, we may restrict You from withdrawing funds from Your Account and/or prevent access to all or certain parts of the Website. Please note that Checks may be carried out several times for regulatory, security or other business reasons. If any such restrictions cause You a problem, please contact Customer Services. In certain circumstances, we may have to contact You and ask You to provide further information to us directly in order to complete the checks. For this purpose, we will be entitled, at our sole discretion, to require that You provide us with a certified/ notarised ID or any equivalent certified ID according to the applicable law of Your jurisdiction or otherwise, proof of address, utility bills, bank details, bank statements and bank references or any other document Techwise deems fit. Until such information has been supplied to our satisfaction we may prevent any activity from being undertaken by You in relation to the Account or we may, where we reasonably believe that You have deliberately provided incorrect information, keep any amount deposited on the Account following the closure of the Account by us.

13. Applicable law and jurisdiction

These T&C's are governed by the Laws of Isle of Man and the parties submit to the jurisdiction of the Isle of Man courts.